Sync issues\Conflicts – This folder contains multiple copies of emails. Because of this, any delay/issue in the sync will be recorded. So, the sync folder contains message logs about this synchronization process. Sync issues folder – Outlook periodically synchronizes information with the mail server.
#MICROSOFT OUTLOOK SYNC FOLDERS OFFLINE#
This usually happens when you are working offline for a while and Outlook hasn’t been able to connect to the server.Įach of the sub-folder in the Sync folder contains information about a specific problem. Sync folders usually contain message logs about issues encountered when syncing emails in Outlook using the copy on the mail server. Now, the navigation pane will have all the mail folders including Sync issues folder and its sub-folders.
Tools-> Send/Receive-> Send/Receive Settings-> Show Progress.You may run the Mailbox Cleanup tool in Outlook to clear old and unwanted emails in Outlook. When there is an error, the dialog box usually shows itself with the Error tab revealed. You can sometimes also get an indication of what is going wrong when there is an error reported in the Send/Receive dialog box. In those cases you can contact your ISP and ask what is wrong. This could for instance be caused because the ISP for that mail account is down. In some cases it could be that just a single mail account is hanging. You should really disable it as it doesn't offer an additional level of security anyway. Virus scanners are a known source to cause all sorts of connection issues. When you don't see the message, but Outlook still indicates it is trying to send a message at every send/receive interval, it could be a stuck Read Receipt and then you can use this method to remove it. In most cases you can see the message and you can use these techniques to remove it. When it is truly stuck (for instance because it is too big), this of course will never work. When you have a message stuck in the Outbox, Outlook could end up trying to send that message until it succeeds.
Outlook 2010, Outlook 2013 and Outlook 2016įile-> Options-> section Advanced-> button Send/Receive….Tools-> Options-> tab Mail Setup-> button Send/Receive. You can set the send/receive interval in A good rule of thumb is to add about 5 minutes for every 2-3 extra mail accounts until you reach 30 minutes.Īn alternative method would be to set 1-3 “high priority” accounts in a send/receive group which checks for new message every 10 minutes and all the other accounts in a separate send/receive group which checks for new messages every 30 minutes (or even longer) When you have more than 3 accounts I wouldn't recommend to set it shorter than 15 minutes. You shouldn't set the automatic send/receive interval to less than 5 or even 10 minutes. When you set this interval too short, a new auto check will take place before the previous one can finish and thus the send/receive tasks can accumulate so that Outlook is basically stuck in an endless synchronization process. Outlook can automatically check for new messages on a set interval.
#MICROSOFT OUTLOOK SYNC FOLDERS HOW TO#
Below you'll find some common reasons for it and how to troubleshoot it. Under certain circumstances this process can “hang” and indeed cause your computer to slow down quite a bit. “Synchronizing folders” is the generic term for when Outlook is sending and receiving messages and when (if your mail account type supports it) uploads changes to the mail server. How can I stop this? It's slowing down my computer! Outlook is constantly "synchronizing folders."
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